Shipping policy

At EverNew, we’re committed to getting your order to you safely and reliably.

🇿🇦 Shipping within South Africa

We currently ship across South Africa.

🚚 Delivery Time: 8–11 business days

Once your order has been processed and dispatched, your package will be delivered within approximately 8–11 business days.

📦 Order Processing

Orders are processed after payment has been successfully received. Please allow a short processing period before your order is dispatched.

You will receive order and shipping updates where applicable.

🚚 Delivery Delays

While we work with trusted delivery partners to ensure your order arrives on time, occasional delays may occur due to circumstances outside of our control, including public holidays, weather conditions, courier delays, or high order volumes.

If your order is taking longer than expected, please contact our support team and we'll be happy to assist.

📍 Incorrect Shipping Information

Please make sure your delivery address and contact details are correct when placing your order. EverNew cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete information provided at checkout.

🇿🇦 Free Shipping

Free shipping is currently available on all orders within South Africa.

Thank you for choosing EverNew. ❤️

Everyday care made better.